An AI phone assistant for your business

Manages appointments, takes orders, captures details and forwards calls, available around the clock. Based in Frankfurt, serving all of Germany.

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Sample call: GP practice

Transcript

AI assistant: General practice, Lena speaking. How can I help you?

Caller: Hello, I have back pain. Are you taking new patients?

AI assistant: Ah yes, we are taking new patients. Would you like to book an appointment to have your back pain looked at?

Caller: Yes, please.

AI assistant: Great, I can offer you the next available appointment: Monday at 8:30 am. Does that suit you?

Caller: Afternoon would be better.

AI assistant: In the afternoon I have Tuesday or Thursday from 3 pm. Shall I reserve Tuesday at 3:30 pm for you?

Caller: Yes, that works.

AI assistant: Great, I have pencilled in Tuesday at 3:30 pm. May I take your name for the confirmation?

Caller: Becker. Thomas Becker.

AI assistant: Thank you, Mr Becker. I will use the number you are calling from. I have booked Tuesday at 3:30 pm for you. Is there anything else I can do for you?

Caller: Do I need to bring anything to the first examination?

AI assistant: Good question. Please bring your insurance card and, if you have them, recent findings or medication lists. Anything else?

Caller: Yes, I'd also need a prescription.

AI assistant: Sure, I'll note that down. Which medication do you need the prescription for?

Caller: Blood pressure tablets.

AI assistant: All right, I'll note the prescription for blood pressure tablets. Shall I have the prescription ready for the appointment?

Caller: Yes, please.

AI assistant: All right, the prescription for blood pressure tablets will be ready for you at the appointment. Is there anything else I can do for you?

Caller: No, thank you.

AI assistant: All the best, and have a nice day.

Every call answered, any time

Always reachable: the AI phone assistant answers calls around the clock, including nights, weekends and public holidays.

Your team gets a huge amount of relief, because routine requests such as appointment bookings, opening hours or callback requests are handled without anyone lifting a finger. Your customers never wait on hold.

On top of that, it's cost-efficient and scales with you: the assistant handles any number of calls at the same time, without you having to hire extra staff or dread peak times.

Every call is transcribed automatically. If you like, we summarize the request and pass it straight to the system you already use: as an email, a task or an entry in your CRM.

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AI phone assistant answering calls

Integrates with your systems

The AI phone assistant doesn't work in isolation; it works directly with the tools you already use.

  • Calendar tools

    All common calendars can be connected, from Outlook and Google to Calendly: the assistant checks availability and books appointments during the call.

  • CRM systems

    Integration with Salesforce, HubSpot and other CRM systems: customer data and leads land automatically where your team needs them.

  • Productivity tools

    Slack, Trello, Notion and similar tools: requests are documented and routed to the right place.

  • Your own databases & systems

    Integration with internal systems and even your own website, so the assistant pulls its information straight from your sources.

Reactive or proactive

A missed call is a lost customer.
Our AI answers every call.

Most unanswered calls aren't lost because of a lack of staff, but because routine questions keep interrupting the actual work. An AI phone assistant turns this around: calls are answered immediately and appointments are booked on the spot. Your team only gets involved when it's really needed.

Availability

Without an AI assistant

Outside opening hours, during the lunch break or when every line is busy: the call simply gets lost.

With

Every call gets answered. Around the clock, including nights, weekends and whenever nobody in the office can get to the phone.

Missed calls

Without an AI assistant

A missed call is usually a missed order: very few callers try a second time.

With

Requests are handled right away. The AI takes care of appointments, callback requests and routine questions during the call. No caller hangs up without an answer.

Staff time

Without an AI assistant

The same questions about opening hours, prices and appointments interrupt the real work all day long.

With

Routine calls run without your team. The AI answers routine questions on its own: your employees only get involved when they're really needed.

Quality & consistency

Without an AI assistant

The answer depends on who picks up and what kind of day they're having, and nobody records what was said on the phone.

With

Always the same, verified answer. The AI answers consistently based on the information you provide, and every call is logged.

The best call is the one nobody on your team had to answer, because it's already been taken care of. No missed customers, no interruptions, no waiting on hold.

Certified partners & technologies

Cost comparison

What does being reachable really cost?

A comparison between hiring an additional part-time employee to answer the phone and the AI phone assistant.

KriteriumEmployee, 20 hrs/weekAI Phone Assistant
Cost per year€18,000–27,000from €1,430
AvailabilityMon–Fri mornings24/7
Vacation, sick leave, resignationhas an impactnot an issue
Trainingweeksdays
Available fromAfter hiringnext week
Work locationon site / remoteremote, anywhere in Germany

The time you no longer spend on the phone keeps working for you, just on your core business instead.

Savings calculator

Do the math

A rough estimate based on your actual call volume.

Your figures

25
4
80%
€23

Your savings

Time saved per month

28 hrs

Current costs

€837

Costs with assistant

€359

Savings per month

+€478

Book a consultation

Bundle discount when booked together with the WhatsApp chatbot.

Who it's for

Industries where the phone never stops ringing

Wherever calls decide on appointments, availability or enquiries, the AI phone assistant takes over the routine.

  • Trades & construction
  • Law firms & consultancies
  • Car dealerships & workshops
  • Medical practices & healthcare
  • Real estate & property management
  • Gyms & sports studios
  • Insurance & finance
  • Restaurants & cafés
  • Hotels & guesthouses
  • Retail & wholesale
  • Logistics & transport
  • Schools & training providers
  • Tourism & travel
  • IT & technology
  • Customer service & call centers

How we onboard new clients

We're with you every step of the way, from the first conversation to day-to-day operation. The assistant only goes live once it has proven itself with real calls.

Getting to know you

We talk about who calls you and what the calls are usually about: appointments, orders, questions or emergencies. From that, we work out which requests the assistant should handle itself and which it should pass on.

  1. Getting to know you: We talk about who calls you and what the calls are usually about: appointments, orders, questions or emergencies. From that, we work out which requests the assistant should handle itself and which it should pass on.
  2. Understanding your processes: We look at how calls are handled today: who picks up, what gets noted down, where the information ends up and where time is lost. We then replicate these workflows exactly in the assistant.
  3. Tailored setup: We set up the conversation flow, call forwarding and escalation rules, choose the voice together with you and add your terminology, opening hours and standard answers. On request, we connect your calendar and CRM directly.
  4. Test & refine: Before launch, we test the assistant with real call scenarios from your day-to-day business. You listen in, give feedback, and we refine the wording and workflows until the result is right.
  5. Go live: We're with you on switchover day: we redirect the phone number, monitor the first calls and step in immediately if anything needs adjusting.
  6. Ongoing support: After that, the assistant stays in our care. We analyze real calls, add missing answers, adapt it to new requirements and remain your dedicated contact for any changes you'd like.

Plans & pricing

A one-time setup, followed by a monthly plan that matches your call volume.

One-time

Setup & onboarding

For a professional start with your AI phone assistant, tailored to your business.

From €990

net, one-time

  • Analysis of your business processes
  • Business-specific configuration
  • Routing logic & escalation rules
  • Voice selection & fine-tuning
  • System integration & technical setup
  • Proof of concept & revisions
  • Go-live support
Monthly

Ongoing Support

Keeps your AI phone assistant running reliably and growing along with your business.

€99

net / month

  • Support and maintenance
  • Questions and change requests
  • Continuous optimization based on real call data
  • Adjustments to new requirements
  • Dedicated contact
  • Performance monitoring
Billing period
  • Solo

    For 1 to 20 calls a day

    €119€108You save €11

    per monthper month, billed annually

    Get started

    Included

    • 1,000 minutesapprox. 12 cents per minute
    • Not included: no simultaneous calls
    • 1 phone numbermore available
    • ∞ assistants

    Features

    • 120+ voices
    • 60+ languages
    • Calendar + bookingsConnect your calendar directly to the AI phone assistant. The assistant checks availability, accepts appointments and adds them automatically.
  • Popular

    Team

    For 20 to 100 calls a day

    €359€324You save €35

    per monthper month, billed annually

    Get started

    Included

    • 3,600 minutesapprox. 10 cents per minute
    • 3 simultaneous calls
    • 3 phone numbersmore available
    • ∞ assistants

    Features

    • Everything in Solo, plus:
    • Dedicated SIP trunkLets you connect your own numbers through your phone system at no extra cost.
    • Outbound callsEach outbound call deducts one minute from your included minutes. Connection charges also apply for every minute or part of a minute; these depend on the number dialed and the country.
  • All inclusive

    Scale

    For 100+ calls a day

    from€599€540You save €59

    per monthper month, billed annually

    Build your plan

    Included

    • From 6,000 minutesas low as 10 cents per minute
    • Custom number of simultaneous calls
    • Custom phone numbers
    • ∞ assistants

    Features

    • Everything in Team, plus:
    • Your own voice
    • No data storage

All prices are net, plus statutory VAT.

Show full feature comparison
Usage
Usage
SoloTeamScale
Included minutes1,0003,6006,000+
Included contacts1,0003,000custom
Simultaneous calls13custom
Included phone numbers13custom
Outbound calls & campaignsnot includedat connection costdepending on connection charges
SIP trunk integrationnot includedincludedincluded
Assistants
Assistants
SoloTeamScale
Voices120+120+120+
Languages60+60+60+
Custom voicenot includednot includedincluded

Frequently asked questions about the AI phone assistant

What you should know before working with us.

The price depends on your call volume and the features you need. After a quick look at your requirements, we'll give you a concrete quote.

The voice sounds natural and responds at a normal conversational pace. For legal reasons, and out of fairness to the caller, we make it clear at the start of the call that an AI assistant is answering.

Yes. The assistant is connected to your calendar, checks availability and books appointments directly, including a confirmation to the caller, without anyone on your team having to step in.

It takes down the request and passes it on to your team, or connects the caller directly to a real person if needed, rather than giving a wrong answer.

Yes, a full handover is possible: the assistant can replace your switchboard entirely, answering, qualifying and routing calls to the right person. Many businesses start with off-peak hours and routine requests and hand over more step by step. How far you go is up to you.

German and English by default, and we can set up other languages on request. Handy if your customers are international.

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Tell us what you need in just a few steps. We'll get back to you with a concrete assessment.

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