Your server, always monitored

Nationwide ongoing management, maintenance and support, plus remote administration for your servers. On-site support available on request for Frankfurt and the Rhine-Main region.

Servers are the backbone of your business

Servers are the backbone of your business: that's why they need to be continuously protected, kept up to date and professionally managed. Regular updates close security gaps, verified backups protect against data loss, and ongoing monitoring catches problems before they cause an outage.

That's exactly what we take care of for you, so your servers simply run and you don't have to worry about them.

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Server management

Reactive or proactive

No outages, no firefighting.
We monitor before things get critical.

Most servers only get monitored after something has failed. Proactive server management turns this around: monitoring, backups and patch management run continuously in the background so that outages, data loss and security gaps don't happen in the first place.

Availability & outages

Reactive IT support

The server goes down and the application stops. Only then does anyone notice that something is wrong.

With

We see the warning signs early. CPU, memory, disk and services are monitored around the clock. We spot anomalies before everything grinds to a halt.

Backup & data security

Reactive IT support

Whether the backup works only becomes clear when you try to restore it, usually at the worst possible moment.

With

We check that your backup really runs. If a backup is already in place, we regularly check that it runs completely and can be restored. Setting up a new backup is a separate service you can add on.

Patch management & security

Reactive IT support

Updates get postponed for fear of breaking something, so vulnerabilities stay open longer than necessary.

With

Scheduled maintenance windows. Security updates are installed regularly and checked in advance, outside your business hours, with full documentation.

Performance & capacity

Reactive IT support

The server gets slower until employees or users notice. Nobody thinks about capacity until it's too late.

With

We keep an eye on that too. Usage trends for CPU, RAM and storage are tracked so you can upgrade in good time, not only once nothing works anymore.

The best day with our server management is the one when you don't have to think about your server at all. No outage, no data loss, no downtime.

Certified partners & technologies

Setting up server management

From the initial assessment to monitored operation: we document every step so you can always see what's happening on your servers.

Server analysis

We record all roles and services running on your servers, check utilization, patch status and access rights, and see whether a backup is in place and running properly. You receive the results in writing, including the points we consider critical.

  1. Server analysis: We record all roles and services running on your servers, check utilization, patch status and access rights, and see whether a backup is in place and running properly. You receive the results in writing, including the points we consider critical.
  2. Setting up support: We install the monitoring agent, agree with you on fixed maintenance windows outside your business hours and define thresholds at which we get alerted. Existing backups are included in the checks and fully tested once.
  3. Ongoing operation: From now on, monitoring runs around the clock. We install updates in the agreed window, every access is logged, and you regularly receive a report on status, utilization and work carried out.

Server management for every industry

Wherever servers need to run in the background, we make sure they do so reliably.

  • Trades & construction
  • Law firms & consultancies
  • Car dealerships & workshops
  • Medical practices & healthcare
  • Real estate & property management
  • Gyms & sports studios
  • Insurance & finance
  • Restaurants & cafés
  • Hotels & guesthouses
  • Retail & wholesale
  • Logistics & transport
  • Schools & training providers
  • Tourism & travel
  • IT & technology
  • Customer service & call centers

Plans & pricing

All plans include the same baseline monitoring for your servers. The difference lies in response time, depth of security and support channel.

Your baseline server monitoring: always included

Whichever plan you choose, this baseline comes at no extra cost.

  • 24/7 monitoring
  • Patch/update management
  • Backup check
  • Remote troubleshooting
1 server
Billing period
  • Basic

    Baseline monitoring for servers that need to run reliably.

    €79€72/ server / month

    Enquire now

    Response time

    24 hrs standard / 8 hrs emergency

    A solid response time for everyday needs

    Included services

    • Ticket support
  • Popular

    Standard

    Server management with enhanced protection.

    €109€99/ server / month

    Enquire now

    Response time

    8 hrs standard / 2 hrs emergency

    No waiting when things are on fire.

    Everything in Basic, plus:

    • Enhanced security measures
    • Regular system checks
    • Hotline support
  • All inclusive

    Premium

    All-round care with a dedicated contact.

    €149€135/ server / month

    Enquire now

    Response time

    2 hrs standard / 1 hr emergency

    When downtime costs money.

    Everything in Standard, plus:

    • On-site troubleshooting
    • Comprehensive security measures
    • Capacity planning
    • Dedicated contact

All prices are net, plus statutory VAT.

Show full feature comparison
Feature comparison of the plans
BasicStandardPremium
Base price / server / month€79€72€109€99€149€135
24/7 monitoringincludedincludedincluded
Patch/update managementincludedincludedincluded
Backup checkincludedincludedincluded
Remote troubleshootingincludedincludedincluded
Standard response time24 hrs8 hrs2 hrs
Emergency response time8 hrs2 hrs1 hr
Support channelTicket supportTicket support and hotlineTicket support and hotline
Enhanced security measuresnot includedincludedincluded
Regular system checksnot includedincludedincluded
On-site troubleshootingnot includednot includedincluded
Comprehensive security measuresnot includednot includedincluded
Capacity planningnot includednot includedincluded

Add-on

Available with any server plan, whichever one you choose.

  • Popular

    Server backup

    Your server data, reliably backed up.

    Enquire now

    Included services

    • Setup of automated backups
    • Backup checks at fixed intervals
    • Restore test in an emergency
    • Database backups
    • Monthly restore test
    More about data backup
  • Server Procurement

    New servers selected, sourced and set up directly at your site.

    Enquire now

    Included services

    • Advise: we clarify how much performance and storage your server really needs.
    • Source: we order the right model directly from the distributor and handle delivery and warranty.
    • Set up: we install the operating system and security settings before delivery.
    • On-site installation: we mount the server at your site, connect it to your network and hand it over after a test.
    More about hardware procurement

Frequently asked questions about server management

What you should know before working with us.

From €79 per server per month. That includes 24/7 monitoring, patch management, backup monitoring, troubleshooting and ongoing documentation. The exact price depends on the number and type of your servers and the plan you choose.

Physical servers, virtual machines and cloud servers, on your premises or hosted, running Windows Server or Linux. File server, domain controller, database or application server: we take over ongoing management, whatever the setup.

Automatically, following the 3-2-1 rule: at least three copies of your data, on two different types of media, one of them off-site. We monitor whether the backup actually runs and regularly check that it can be restored successfully.

In fixed maintenance windows agreed with you, outside your core business hours. Security updates are checked in advance and installed with full documentation, so no patch lands untested on a production server.

Both. With existing servers, we first get a complete overview of the configuration before taking over management, so we don't miss any legacy issues that have built up over time. With a new setup, we plan and document the environment from the start.

Critical server issues take priority: depending on the plan, we respond within 1 to 8 hours, and a response time of 4 to 24 hours applies to everything else. Since monitoring shows us most warning signs before an actual outage, it rarely gets that far in practice.

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