Your customers' favorite app, connected directly to your software
The WhatsApp chatbot connects your customers' favorite app directly to your company's internal software. Messages land where they get handled, and answers come from your systems.
It's available around the clock, even when nobody in the office can check their phone. That saves staff time, because routine questions are answered without your team, and keeps day-to-day business running, because nobody gets pulled away from their work anymore.
The chatbot efficiently collects all the necessary information up front, so your team can get started right away on follow-ups, and it adds reservations and appointments to your calendar automatically.
The WhatsApp chatbot doesn't work in isolation; it works directly with the tools you already use.
Calendar tools
All common calendars can be connected, from Outlook and Google to Calendly: the chatbot checks availability and books appointments right in the chat.
CRM systems
Integration with Salesforce, HubSpot and other CRM systems: customer data and leads land automatically where your team needs them.
Productivity tools
Slack, Trello, Notion and similar tools: requests are documented and routed to the right place.
Your own databases & systems
Integration with internal systems and even your own website, so the chatbot pulls its information straight from your sources.
How it works
How a conversation unfolds
From the incoming message to the solution in four clear steps. The chatbot decides for itself whether to answer or hand over to your team.
01 · Message arrives
The enquiry reaches the chatbot instantly.
02 · Request is understood
The chatbot recognizes what it's about.
Core
03 · Answer or handover
Depending on the request, the chatbot answers directly or automatically brings in the right systems.
Calendar / scheduler
Knowledge bases
CRM systems
Automation & integrations
04 · History stays visible
The entire chat history stays traceable for you: every conversation can be reviewed afterwards, not just the latest status.
Reactive or proactive
Unanswered means lost. Our chatbot replies instantly.
Most customer enquiries via WhatsApp sit unanswered because nobody can keep checking their phone. A WhatsApp chatbot turns this around: messages are answered instantly and routine requests are resolved right away. Your team only gets involved when it's really needed.
Availability
Without a chatbot
In the evening, at the weekend or in the middle of a busy day: the message sits there until someone finds the time.
With
Every message gets an instant reply. Around the clock, directly in WhatsApp, the channel your customers already use.
Missed enquiries
Without a chatbot
Among a hundred other messages, a customer enquiry quickly gets buried and is only noticed days later, if at all.
With
Every enquiry is recognized and handled. The chatbot sorts out appointments, product questions and requests right in the chat, so nothing is left unanswered.
Staff time
Without a chatbot
The same questions about opening hours, prices and availability are answered by hand, one at a time, over and over again.
With
Routine enquiries run without your team. The chatbot answers routine questions on its own: your employees only get involved when they're really needed.
Quality & traceability
Without a chatbot
The answer varies depending on who happens to reply. There's usually no searchable record of the conversation.
With
Always the same, verified answer. The chatbot answers consistently based on the information you provide, and every chat history stays traceable.
The best message is the one your team never had to answer, because the chatbot took care of it long ago. No unanswered enquiries, no waiting, no lost customers.
Certified partners & technologies
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
Microsoft
How we onboard new clients
Your chatbot is built from your real enquiries, not from a template. We test it before your customers start chatting with it.
01
Initial conversation
We look at which questions keep coming in: opening hours, availability, prices, appointment requests or status updates. That becomes the list of requests the chatbot should answer itself.
We look at which questions keep coming in: opening hours, availability, prices, appointment requests or status updates. That becomes the list of requests the chatbot should answer itself.
Initial conversation: We look at which questions keep coming in: opening hours, availability, prices, appointment requests or status updates. That becomes the list of requests the chatbot should answer itself.
Analysis & concept: We design the conversation flows: which follow-up question comes after which answer, when an appointment is offered and when a human takes over. You see the flow as a draft beforehand and can comment on it.
Setup & customization: We set up the chatbot on your WhatsApp Business account, add your texts, your tone of voice and your terminology, and connect your calendar, CRM or inventory management on request.
Test & optimize: During the test phase, the chatbot handles real enquiries, supervised at first. We check where it gets things wrong, add missing answers and fine-tune the handover to your team before it fully takes over.
Ongoing Support: After that, the chatbot stays in our care: we analyze real conversations, expand its answers, adapt it to new requirements and remain your dedicated contact for any changes you'd like.
Who it's for
Industries that already use WhatsApp to talk to customers
Wherever customers would rather text than call, the chatbot handles the first replies.
Trades & construction
Law firms & consultancies
Car dealerships & workshops
Medical practices & healthcare
Real estate & property management
Gyms & sports studios
Insurance & finance
Trades & construction
Law firms & consultancies
Car dealerships & workshops
Medical practices & healthcare
Real estate & property management
Gyms & sports studios
Insurance & finance
Trades & construction
Law firms & consultancies
Car dealerships & workshops
Medical practices & healthcare
Real estate & property management
Gyms & sports studios
Insurance & finance
Trades & construction
Law firms & consultancies
Car dealerships & workshops
Medical practices & healthcare
Real estate & property management
Gyms & sports studios
Insurance & finance
Restaurants & cafés
Hotels & guesthouses
Retail & wholesale
Logistics & transport
Schools & training providers
Tourism & travel
IT & technology
Customer service & call centers
Restaurants & cafés
Hotels & guesthouses
Retail & wholesale
Logistics & transport
Schools & training providers
Tourism & travel
IT & technology
Customer service & call centers
Restaurants & cafés
Hotels & guesthouses
Retail & wholesale
Logistics & transport
Schools & training providers
Tourism & travel
IT & technology
Customer service & call centers
Restaurants & cafés
Hotels & guesthouses
Retail & wholesale
Logistics & transport
Schools & training providers
Tourism & travel
IT & technology
Customer service & call centers
Plans & pricing
A one-time setup, followed by a monthly plan that matches your message volume.
One-time
Setup & onboarding
For a professional start with your WhatsApp chatbot, tailored to your business.
From€499
net, one-time
Analysis of your business processes
Business-specific configuration
Dialog flows & response logic
Legally compliant communication (GDPR-compliant)
Connection to the WhatsApp Business API
System integration & technical setup
Proof of concept & revisions
Go-live support
Monthly
Ongoing Support
Keeps your WhatsApp chatbot running reliably and growing along with your business.
Frequently asked questions about the WhatsApp chatbot
What you should know before working with us.
The price depends on your message volume and the features you need. After a quick look at your requirements, we'll give you a concrete quote.
Yes, we usually connect the chatbot to your existing business number via the official WhatsApp Business Platform: your customers keep messaging the same number as before.
Besides plain text, the chatbot can also receive and respond to images, voice messages and documents, depending on what makes sense for your use case.
It forwards the enquiry to your team, including the chat history, instead of giving the customer an unsuitable or wrong answer.
Our contracts can be cancelled monthly, so you don't commit long term unless you want to. If you choose an annual term, you get a 10 to 20% discount on the monthly costs.
Get expert advice
Tell us what you need in just a few steps. We'll get back to you with a concrete assessment.
Insights
Answers to the questions we're asked most often in our day-to-day work: explained clearly and without unnecessary jargon.
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